Grand Hotel Baglioni

The location is perfect!! You can walk everywhere from the hotel and you can even see the main train station from reception. The hotel had a real 'cosy' feel to it, and the views from the bar and restaurant were absolutely stunning!!! All the staff were friendly and very accommodating. The breakfast choices were extensive which was nice. The bar & restaurant have the MOST AMAZING views!! In the evenings the restaurant is very popular and you are advised to book a table. The food is awesome here, so that explains the popularity. They also serve the BEST NEGRONIs !!!

Everything about the property was rave-worthy. You feel the lush and welcoming ambience immediately upon entering the hotel. Courteous and friendly staff welcome you sweetly and someone offered to carry out luggage to our room. There is a small fridge in the room filled with goodies and bottled water and sodas. Free for guests. I really appreciated that. The bed was just awesome with crisp white linens. They provide wonderful argan infused toiletries- shampoo, body lotion, body wash etc. The breakfast in the 5th floor is fantastic. The view is spectacular. Do not miss it. Worth every penny. The location of the hotel is right in the middle of the city center and all attractions are close by. I have already recommended it to friends. I won’t miss the opportunity to stay here again.

Only steps away from the station, main shopping areas as well as the cathedral. Helpful concierge and staff, they suggested good restaurants and sunset points, called cabs as well since we were a family of 6 and there were no Ubers. Rooms were big and they had preserved the ancient windows which was a nice touch. They had a good view from the rooftop.

Location, overall appearance, cleanliness, size of room

The location is excellent - very close to the train station and can be connected via an underground passage. The hotel is also very close to the main attraction eg the Duomo Cathedral and other attractions are not far eg a short distance to walk. The Hotel has a nice feel with dark wood and historical passages. We liked the room (not enormous but fine) and the housekeeping was excellent. Our bedding was changed every day, There is a free mini bar containing cold drinks. We did not have breakfast here but we had a drink on the terrace of the piano bar which has superb views over Florence and was very peaceful. The staff were friendly. There are lots of comments re the hardness of the beds. Our mattresses were firm but for us this was perfect and the pillows are firm and soft. The bathroom had constant hot water and plenty of toiletries. It is quite pricey but Florence is expensive and I guess this is the going rate.